In-ground Hoop Installation FAQ

Q: What’s included in the installation price?

• Excavation and installation of a minimum 4-foot-deep concrete foundation (for in-ground hoops)
• All concrete labor and materials
• System assembly, leveling, and final setup
• Standard installation through grass/soil adjacent to a driveway
• Coordination with 811 for public utility locates
• Cleanup of packaging materials and trash

Note: Pricing assumes normal soil and site conditions. Additional charges may apply if obstacles or abnormal conditions are encountered.

• Standard in-ground installations require two visits:
  
  1. Site preparation, excavation, concrete foundation & anchor/pole installation.
  2. System assembly and final setup (after concrete has cured)
• Concrete foundation requires 3-5 days (or more) to cure subject to foundation size, ground and weather conditions.

• USC coordinates required public utility locates with 811 prior to excavation.
• Private utility lines are the homeowner’s responsibility to mark or relocate. This includes sprinklers, drainage pipes, low-voltage wiring, and private electrical or gas lines. USC is not responsible for unmarked private lines.

• Clear the installation area of debris, vehicles, or obstacles
• Mark any private lines or underground systems
• Ensure access to the installation site for equipment

• If our installers encounter unforeseen underground obstacles, unusual soil conditions, or groundwater that cannot be identified until excavation begins, additional time and equipment charges may apply.
• In some cases, installation may not be possible at the desired location. You will be notified immediately and options will be discussed.

• Quotes are based on normal soil and site conditions.
• Any additional costs due to unforeseen conditions will be discussed and approved before proceeding.

• Payment is due upon completion of installation.
• Invoices & payment link are sent electronically by the USC office; installers do not collect payment on site.
• Accepted payment methods: ACH bank transfer or credit/debit card
• Invoices are due within 24 hours of issuance. A $25 administrative charge may apply to balances not paid within 24 hours.

• Concrete workmanship: 3-year guarantee on in-ground installations
• System assembly: 1-year workmanship guarantee

Q: What is not covered?

• Physical damage, misuse, or abuse after installation
• Manufacturing defects (contact manufacturer)
• Unmarked private lines or accidental damage during excavation

• Yes — removal, relocation, or replacement is available for most systems.
• Additional fees apply depending on situation.

• USC can provide guidance on choosing a hoop that fits your location, space, and play style.
• Our installers can advise on safe placement, accessibility, and proper clearance for your property.