Customer Reviews & Testimonials
At Universal Service Center, we take pride in delivering professional service with a strong focus on quality workmanship, clear communication, and long-term customer satisfaction. Our reputation has been built on years of dependable installations and satisfied homeowners.
Below, you can view verified reviews from real customers who have trusted us with their basketball hoop installations and service needs. These reviews reflect our commitment to doing the job right—on time, safely, and to the highest standard.
View our online reviews from trusted third-party platforms below.
A really wonderful experience. The office cleared/verified the dig with JULIE. Vern was very communicative and we scheduled directly over text, which made it so easy. He arrived on time for the remova... Read more
Dan Kim
03-10-2026
We had a concrete basketball pole opposite our garage and, not only was it never used, was the cause of a few accidents of drivers backing into it! You always had to warn people to be careful. It need... Read more
Ann Brown
10-29-2025
Very knowledgeable and extremely professional. We were extremely happy with the level of service provided.
Sam Canzoneri
04-07-2025
I bought a Goaliath hoop from DSG and didn't want to use their install service due to the feedback on their reviews. I wasn't sure another service even existed, but I took a chance when I found Univer... Read more
Eugene Saban
10-30-2024
Mike was professional, had great communication and did great work! I couldn’t believe how easy he made this look and how quick he was able to get me in! Highly recommend! Fair pricing, overall excelle... Read more
Rick Cornwall
08-29-2024
Our garage basketball hoop installer, Mike, was great. The appointment was easy to schedule over email. Mike showed up on time - he texted when he was on his way. The estimate was that the job would t... Read more
Todd Strobel
06-22-2024
Terra Martire
05-09-2024
Mark Heinle
05-08-2024
Excellent experience with basketball hoop installation by Barry!! Excellent communication, guidance, and reliability - he showed up exactly when committed and the installation went exactly as we were ... Read more
Katie Heupel
04-08-2024
Very knowledgeable and professional. Perfect placement of my hoop and very tidy cleanup with organization of all the boxes/trash post assembly.
Brian Grimaud
07-25-2023
We’re so impressed with Universal Service Center! Barry showed up on time and knew exactly how to assemble our portable basketball goal. We decided to hire Universal after reading all the negative rev... Read more
JoAnne Adams
06-21-2023
They did a great job installing our inground hoop. Smooth process from start to finish.
Brandon Grace
05-27-2023
